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Įvadas

Welcome to Coolbest. By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

General

  1. Acceptance of Terms: By accessing and using our website, you accept and agree to be bound by these terms and conditions.
  2. Changes to Terms: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms regularly.

Ordering

  1. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order.
  2. Product Descriptions: We strive to ensure that all product descriptions are accurate. However, we do not warrant that descriptions are entirely accurate, complete, reliable, or error-free.
  3. Pricing: All prices are listed in USD. Prices and availability of products are subject to change without notice.

Mokėjimas

  1. Payment Methods: We accept PayPal, Stripe, bank transfers (SEPA supported), major credit cards (Visa, MasterCard, American Express), and cryptocurrency payments.
  2. Payment Processing: Payments are processed securely through our payment gateway partners. We do not store any payment information on our servers.

Shipping

  1. Order Preparation: Orders are prepared within 1-3 business days.
  2. Shipping Time: Shipping time is 7-14 business days, depending on your location.
  3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. You can see the total shipping cost during the checkout process.
  4. Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number for real-time tracking.

Order Status

  1. Pending: Your order has been created and is awaiting payment.
  2. On-hold: Your order is on hold, waiting for payment to be confirmed.
  3. Processing: Your order is being prepared for shipment.
  4. Shipped: Your order has been shipped and is on its way to you.
  5. Completed: Your order has been delivered and signed for.

Returns & Exchanges

  1. Return Policy: We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange. Items must be in their original condition.
  2. Return Process: To return an item, please contact our customer service team to initiate the return process. You will receive instructions on how to send your item back to us.
  3. Refunds: Refunds are processed within 7-10 business days after we receive your returned item. The refund will be issued to the original payment method.

Account

  1. Account Creation: To make a purchase, you can create an account by clicking on the “Sign Up” button and filling in the required information.
  2. Password Reset: If you forget your password, click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
  3. Account Information: Asmeninę informaciją, adresą ir mokėjimo duomenis galite atnaujinti prisijungę prie savo paskyros ir nuėję į skyrių "Paskyros nustatymai".

Privatumas

  1. Privatumo politika: Mums svarbus jūsų privatumas. Prašome peržiūrėti mūsų Privatumo politika suprasti, kaip renkame, naudojame ir saugome jūsų asmeninę informaciją.

Atsakomybė

  1. Atsakomybės apribojimas: "Coolbest" neatsako už bet kokią žalą, atsiradusią dėl mūsų svetainės ar produktų naudojimo ar negalėjimo jais naudotis.
  2. Žalos atlyginimas: Jūs sutinkate atlyginti žalą ir apsaugoti "Coolbest" nuo bet kokių pretenzijų, žalos ar išlaidų, susijusių su jūsų naudojimusi mūsų svetaine ar produktais.

Kontaktinė informacija

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